The managerial team is a crucial link in an organization in almost all job settings. Hence, employers are more vigilant when selecting individuals who will form the management team. A diploma of management equips students with a comprehensive set of skills and knowledge that allows them to perform in varied situations. It reflects an individual's roles in managing work on behalf of others to add value to it or with the aim of reviewing management practices.As a holder of this diploma, your job roles and titles can vary in different industrial sectors. The manager job title is the best job that you will get, but it could be a manager in different departments of an organization depending on the niche in which you operate. There are no prerequisites for entry into the diploma course.The individuals applying for a diploma of management are well-versed in the technical aspects of their trade. The management course is taken up simply to add skills to their work profile enabling them to advance in their respective careers. Therefore, it is important to pursue the course from a recognized college.The Advantages of Recognized College Training A person rises on his merit. However, the training imparted will also partially determine how good you are and how well you will fulfill your role in a real job setting. This is where the importance of a recognized college comes in. Their USP is their experienced and trained faculty. They recruit only qualified teachers who can provide the best guidance to students be it practical or theoretical teaching.
The second aspect that comes into play is the brand name. Accredited colleges have a name in the market based on their excellent quality of teaching and mentoring. All employers are interested in checking your educational history particularly the college where you pursued the diploma of management course. When you have a certificate from a recognized college, it becomes easier for the potential employers to trust in your qualification in terms of training as far as the diploma course is concerned. This means that it will actually be easier for you to get a job or even be promoted to a higher level. Also, you will get a genuine diploma certificate at the end of the course.Recognized colleges have the coursework structured into varied modules and units. Also, it is structured to be completed within a stipulated time period. Thus, it adopts a disciplined approach to teaching while also considering the convenience and capabilities of the students when it comes to learning.An accredited college or university for the diploma of management course will also help you get financial aid and grants from the government which might not be as easy if the institution is not recognized by a regulating authority.So, in order to enjoy all these benefits, you should settle for a reputable institution; one that is registered and certified by the right body. This will give you an assurance that your investment of time, money and efforts are geared to taking you higher in your management career.
Friday, November 7, 2014
Wednesday, November 5, 2014
On The Other Side of Control
"Everything in moderation" my father used to say. "Eat, drink and be happy but all in the right amount, time and place" his voice resounded. I lost my Dad when I was 34 years old. His voice still rings true in my head. Today I understand what he really meant.While control maybe fiercely guarded by our desire to succeed and to reach perfect outcomes, we do not realize that we have something else on the other side of the dichotomy that we are giving up.To me everything is a double-edged sword. The sword can heal or kill dependent on how we use it.So the question that begs in my mind is "what sits on the other side of control? What am I giving up over there that I am holding on to so tightly over here "In my mind it is "trust" As long as I control I am in charge and I decide the fate of events to occur. When I trust I let go and allow things to happen. By things I mean the ethereal forces of fate, time and energy.Leaders who trust once they have set up the infrastructure for their people to succeed are indeed getting the best out of their people. Others who seek to control by micro managing are doing so because their lack of trust is deeply rooted within themselves. When I trust myself I am able to trust others.And yet these are the people in organizations who say "Me? Who me?" when told that they could improve their metrics to higher performance especially on the trust scale.It is no wonder that trust has eroded the organization today. Unfortunately this stems from the insecurity of leadership that seem to want greater levels of control for their own benefit.As I walk through airports I often stop to scan titles of books on the best selling shelves. I observe today that there are more books on building trust in the organization that I have ever seen before.More than 30 years ago, Dr. Aubrey C. Daniels introduced the phrase Performance Management to his clients (and eventually the world) simply as a way to describe how to motivate people to enthusiastically do what the business needs them to do. Today he calls this positive reinforcement.
Simply put if you treated a person well they would want to work for you. If I as a leader give you the infrastructure to succeed like clearly defined goals, a vision of where I am heading and systems plus people who will add value to my output then I am positively reinforcing you to churn out repetitive behaviors.In my father's time employees worked for one organization all their lives. Their colleagues became family and the organization was deemed to be a second home. They built building block at a time in a harmonious way, thinking of the long-term sustainable road to achieve business objectives.Today leaders treat their people just like another file in the cabinet. They run counter intuitive to what they need to do because they want control rather than trust for self motivated reasons.Interestingly this has led to the departure of a large number of highly competent people from the corporate world. The offspring of this was the advent of entrepreneurs who felt they could do much better managing their lives with freedom and respect.With the age of Artificial Intelligence almost upon us we need to create unique positions for ourselves. In order for a leader to control me I must allow him to do so. If I have a niche market specialization I foresee a smart leader cooperating with me and trusting me.So the question for you is "do you have a specialization?" If not it's time to go out and create one. This will be your armor against control from your leader and will also give you great joy in your "almost indispensable" role.My ex-boss more than 20 years ago advised me "always take on as much work as you possibly can. This will make you almost indispensable. This will augur well for your future in the organization" I think he was right!
Simply put if you treated a person well they would want to work for you. If I as a leader give you the infrastructure to succeed like clearly defined goals, a vision of where I am heading and systems plus people who will add value to my output then I am positively reinforcing you to churn out repetitive behaviors.In my father's time employees worked for one organization all their lives. Their colleagues became family and the organization was deemed to be a second home. They built building block at a time in a harmonious way, thinking of the long-term sustainable road to achieve business objectives.Today leaders treat their people just like another file in the cabinet. They run counter intuitive to what they need to do because they want control rather than trust for self motivated reasons.Interestingly this has led to the departure of a large number of highly competent people from the corporate world. The offspring of this was the advent of entrepreneurs who felt they could do much better managing their lives with freedom and respect.With the age of Artificial Intelligence almost upon us we need to create unique positions for ourselves. In order for a leader to control me I must allow him to do so. If I have a niche market specialization I foresee a smart leader cooperating with me and trusting me.So the question for you is "do you have a specialization?" If not it's time to go out and create one. This will be your armor against control from your leader and will also give you great joy in your "almost indispensable" role.My ex-boss more than 20 years ago advised me "always take on as much work as you possibly can. This will make you almost indispensable. This will augur well for your future in the organization" I think he was right!
Saturday, November 1, 2014
Why IT Managers Need To Build Teams That All Generations Want To Work On
IT managers dread the day that they have to manage certain generations - we don't have the IT manager skills to deal with this situation. Whatever generation the IT manager belongs to should be easy to manage - they know how that generation thinks. It's all the other generations that cause the problems. However, it turns out that what we need to be doing is building teams that are open to all generations. Just exactly how are we supposed to go about doing that?How We Like To CommunicateAs an IT manager one of the most important things that you need to realize about managing multiple generations is that we all communicate differently. In the modern workplace there are multiple different ways that we can share information with each other and we all have different preferences as to how we accomplish this.The younger generations, the millennials, like to use the most modern of communication tools. These are the employees who will tweet their questions and use Instagram and Snapchat to connect with other members of their teams. The slightly older Generation X members of your team will prefer to use email for almost all of their communications. Finally, the baby boomers will rely on voice conversations conducted over the telephone or in person.As an IT manager you need to appreciate that everyone will have their own preferred means of being contacted. Instead of trying to get everyone to conform to one method, your job is to facilitate the communication between team members. One way to make this happen is to create and distribute a spreadsheet that lists each person on your team and their preferred method of being contacted. It turns out that most people will get in touch with each other using the preferred method if they know that the person has a preference.How We Like To Be ManagedAll of that IT manager training that we've had dealt with IT team building but never really taught us how to deal with trying to manage people who had very definite ideas about how they wanted to be managed. When you are managing a team that has multiple generations on it, you're going to have a challenge because each generation has their own ideas about how they want to be managed.
You are going to be dealing with two differing approaches to how your team wants to be managed. The older members of your team are going to believe that everyone needs to earn their place on the team and that this takes time - you have to work your way up the ladder. The younger members of your team are going to want to have their voices heard right off the bat - they don't want to have to wait to reach a certain level for their thoughts to be part of the decision making process.One way to handle this challenge is to create a flat management structure to use for your team. This can allow leaders to emerge on a per project basis depending on each worker's unique set of skills and talents.What All Of This Means For YouIT managers are facing a challenge that has not been seen in the workplace before: we have three different generations that are all working together. It is our responsibility to build teams that are inviting to each generation and allows them to work together.A key part of making this happen is to understand that everyone likes to communicate differently. Acknowledge this and make it easy for everyone to know how everyone wants to be reached. Projects need to have a flexible management structure. The younger workers will want a way for their voices to be heard and you need to accommodate that.The good news is that as an IT manager you've got an incredibly diverse workforce to choose from. Your big challenge will be in creating teams that people want to join. Take the time to understand the needs of each generation and you'll be the IT manager that everyone wants to work for...
You are going to be dealing with two differing approaches to how your team wants to be managed. The older members of your team are going to believe that everyone needs to earn their place on the team and that this takes time - you have to work your way up the ladder. The younger members of your team are going to want to have their voices heard right off the bat - they don't want to have to wait to reach a certain level for their thoughts to be part of the decision making process.One way to handle this challenge is to create a flat management structure to use for your team. This can allow leaders to emerge on a per project basis depending on each worker's unique set of skills and talents.What All Of This Means For YouIT managers are facing a challenge that has not been seen in the workplace before: we have three different generations that are all working together. It is our responsibility to build teams that are inviting to each generation and allows them to work together.A key part of making this happen is to understand that everyone likes to communicate differently. Acknowledge this and make it easy for everyone to know how everyone wants to be reached. Projects need to have a flexible management structure. The younger workers will want a way for their voices to be heard and you need to accommodate that.The good news is that as an IT manager you've got an incredibly diverse workforce to choose from. Your big challenge will be in creating teams that people want to join. Take the time to understand the needs of each generation and you'll be the IT manager that everyone wants to work for...
Thursday, October 30, 2014
4 Reasons Smart Leaders Scrimmage
"We've got our first scrimmage." Players love to hear those words from the coach because scrimmages are much more fun than squat thrusts, windmills, or shoulder and hip rotations. Scrimmaging is as close to a real game as you can get without the hoopla, and it serves multiple functions in sports and at work.Scrimmaging Trains You to Think on Your FeetYou can do deep knee bends and squats, push-ups, and jumping jacks until you faint from exhaustion. You can pass, catch, bat, rebound from the boards, and sink free throws until you perfect the basics. But the real test is maneuvering with poise and purpose against your opponents. A scrimmage gives you opportunity to react appropriately to whatever unfolds on the court or field.At work, scrimmaging serves the same purpose. You need opportunity to train before getting in the game. Many people fail to follow through with tasks for the simple reason that they've had no training. They're told the mission, handed their equipment, directed to suit up, and sent out to face the project or client without a single scrimmage. Is it any wonder they can't think on their feet when faced with a tough situation? Is it any surprise that they drop the ball or fail to follow through?Scrimmaging Provides a Safe StructureThe score doesn't count on the season record. In fact, you often play your own teammates-first string against second string. When that's the case, you may not even keep up with the time or the fouls. Instead, your attention is-what happened,... what didn't happen,... what to do next time tomake it happen.At work, going without a scrimmage can be costly. Why not do a complete walk-through of the big customer briefing? Why not get input on the new policy statement draft from a few key suppliers before rolling it out it to a negative reception from all your vendors?
When scrimmaging, you can perfect a task or process and ask questions-before you lose a customer, blow up a project, or cause a lawsuit.Scrimmaging Allows Replays Until You Get It RightYou can stop in the middle of play without an okay from a referee and work on your technique. If you didn't handle the screen appropriately, the coach can have you run the play again. And again. And again.Learning at work must be a continuous mind-set. Real leaders know the value of always expanding their skill set. Whether facing mergers or acquisitions, recruiting for top slots, opening new markets, or developing new product lines, senior executives analyze, study, and bring in consultants to do the replays of what their own staff has recommended-just to make sure they're getting it right before making the final game move.The habit of replays should trickle down until everybody gets it right. What you knew last month has become outdated. Continual learning is your competitive advantage.Scrimmaging Builds Bench StrengthScrimmaging keeps everybody on their toes. For the second stringers, it's their opportunity to go one on one with the first string. As a first stringer, this is not the time to relax because someone else is itching to take your place. If you're not playing at your best, you can quickly find yourself back on the bench.Scrimmaging at work on stretch assignments provides perfect opportunities to increase your skills so you're ready to take on more responsibility. The best leaders make it a priority to build bench strength among the entire team-rather than depending on one or two star players.Leaders who can motivate their team during the scrimmages find that the tougher challenge-but are better prepared for the bigger win.
When scrimmaging, you can perfect a task or process and ask questions-before you lose a customer, blow up a project, or cause a lawsuit.Scrimmaging Allows Replays Until You Get It RightYou can stop in the middle of play without an okay from a referee and work on your technique. If you didn't handle the screen appropriately, the coach can have you run the play again. And again. And again.Learning at work must be a continuous mind-set. Real leaders know the value of always expanding their skill set. Whether facing mergers or acquisitions, recruiting for top slots, opening new markets, or developing new product lines, senior executives analyze, study, and bring in consultants to do the replays of what their own staff has recommended-just to make sure they're getting it right before making the final game move.The habit of replays should trickle down until everybody gets it right. What you knew last month has become outdated. Continual learning is your competitive advantage.Scrimmaging Builds Bench StrengthScrimmaging keeps everybody on their toes. For the second stringers, it's their opportunity to go one on one with the first string. As a first stringer, this is not the time to relax because someone else is itching to take your place. If you're not playing at your best, you can quickly find yourself back on the bench.Scrimmaging at work on stretch assignments provides perfect opportunities to increase your skills so you're ready to take on more responsibility. The best leaders make it a priority to build bench strength among the entire team-rather than depending on one or two star players.Leaders who can motivate their team during the scrimmages find that the tougher challenge-but are better prepared for the bigger win.
Monday, October 27, 2014
The 8 Minimum Requirements For Performance Management
Robert D. Behn is a lecturer at Harvard University's John F. Kennedy School of Government, and a passionate advocate for public sector performance. His regular Performance Leadership Report is always succinct and salient. His definition of performance management, versus performance measurement, clearly puts the responsibility on leadership's shoulders.In his report What Performance Management Is and Is Not, Bob describes eight specific requirements of performance management in organisations.These eight requirements lend themselves as a framework for assessing the degree to which your organisation truly does manage performance. And with a bit more flesh on the bones of that framework, they become a recipe for the behaviours to nurture, practice and master to pursue performance excellence.I've repeated each of Bob's performance management requirements, and added my own fleshing-out of the behaviours that, to me, are in need of most practice.1) "Performance management" requires that members of the leadership team of a jurisdiction, agency or collaborative, to focus their efforts on achieving a specific public purpose.
This means no weasel words. It means talking about results in a language that everyone can understand. It means dropping the assumption that broad and vague goals are necessary to create space for people to create their own meaning from them. They're not, and they actually achieve the opposite.2) "Performance management" requires the leadership team to focus everyone on the task of eliminating or mitigating one of the important performance deficits that is preventing them from achieving this purpose.The Franklin Covey Institute talks about how the more goals we have, the lower our chances of achieving them with excellence. It's better to put our energy into talking about and acting on three or fewer results to improve at any one time. The sharper the focus, the faster and bigger the improvement. Too many strategic plans are complex and bloated and, incidentally, not at all strategic. A line must be drawn to separate the vital few results that must improve now, from the multitudes that should wait.3) "Performance management" requires the leadership team to define a performance target - a specific result to be produced by a specific date that, when achieved, will eliminate (or at least mitigate) this key performance deficit.Well-designed targets are a powerful statement about making change happen. But too often people set the target without first having a well-designed performance measure for the specific result and performance deficit. The measure has to come first, before you can understand the deficit and set a sensible target.4) "Performance management" requires the leadership team to develop a performance strategy that will engage employees, collaborators, and citizens in helping to achieve this target.
Targets should never be set for individuals to achieve alone. No one person has that much control over organisational results. But working with others, collaborating to design and create a change together will often produce results behind each person's wildest dreams.
5) "Performance management" requires the leadership team to track, regularly and frequently, data that reveal its progress toward achieving this target.Performance measures should be monitored as frequently as makes sense. Monitoring them annually, to match the planning cycle, is too little and too late. When you monitor measures more frequently, you get feedback faster and can detect signals sooner.6) "Performance management" requires the leadership team and staff to analyze this data to determine how much progress they are making towards achieving their target.It's almost a given that you should set a target for individual performance measure values, and compare the current month with the target to assess progress. Wrong! This ignores natural variability in performance, which exists for every single measure of performance. Using XmR charts solves this problem, and makes it a cinch to measure how far actual performance is from targeted performance.7) "Performance management" requires the leadership team to learn from this data - use its analysis of its data to make adjustments (or drastic revisions) to their strategy.Blame, passing the buck, and treating symptoms are behaviours too commonly in practice in how people approach performance improvement. The best kind of performance improvement is when we use our measures to guide us to improve or redesign our business processes. We need to make fundamental performance improvements, and not spend resources on compensating for unacceptable performance.8) "Performance management" requires the leadership team - after it has achieved its target - to select another performance deficit and create another target plus another strategy for achieving this new target.This is the philosophy of continuous improvement, the belief that standing still and avoiding change will only guarantee that we'll go backwards. All evidence is in support of this philosophy being true for the way the world really works.What if the leadership team isn't ready?Unless the leadership team is actively ensuring all these eight behaviours are being practiced and mastered, your organisation is not managing performance. But does it really have to start with the people in those leadership roles?Do you have to wait for the leadership team to step up to the task?I don't think so. Leaders are people too, and when people work in the same system, they can't help but influence and learn from each other. What can you do, that can show your leaders and colleagues that measuring what matters is the most powerful path to making what matters happen?DISCUSSION:How have you influenced your leadership team to embrace the behaviours required of performance management?
This means no weasel words. It means talking about results in a language that everyone can understand. It means dropping the assumption that broad and vague goals are necessary to create space for people to create their own meaning from them. They're not, and they actually achieve the opposite.2) "Performance management" requires the leadership team to focus everyone on the task of eliminating or mitigating one of the important performance deficits that is preventing them from achieving this purpose.The Franklin Covey Institute talks about how the more goals we have, the lower our chances of achieving them with excellence. It's better to put our energy into talking about and acting on three or fewer results to improve at any one time. The sharper the focus, the faster and bigger the improvement. Too many strategic plans are complex and bloated and, incidentally, not at all strategic. A line must be drawn to separate the vital few results that must improve now, from the multitudes that should wait.3) "Performance management" requires the leadership team to define a performance target - a specific result to be produced by a specific date that, when achieved, will eliminate (or at least mitigate) this key performance deficit.Well-designed targets are a powerful statement about making change happen. But too often people set the target without first having a well-designed performance measure for the specific result and performance deficit. The measure has to come first, before you can understand the deficit and set a sensible target.4) "Performance management" requires the leadership team to develop a performance strategy that will engage employees, collaborators, and citizens in helping to achieve this target.
Targets should never be set for individuals to achieve alone. No one person has that much control over organisational results. But working with others, collaborating to design and create a change together will often produce results behind each person's wildest dreams.
5) "Performance management" requires the leadership team to track, regularly and frequently, data that reveal its progress toward achieving this target.Performance measures should be monitored as frequently as makes sense. Monitoring them annually, to match the planning cycle, is too little and too late. When you monitor measures more frequently, you get feedback faster and can detect signals sooner.6) "Performance management" requires the leadership team and staff to analyze this data to determine how much progress they are making towards achieving their target.It's almost a given that you should set a target for individual performance measure values, and compare the current month with the target to assess progress. Wrong! This ignores natural variability in performance, which exists for every single measure of performance. Using XmR charts solves this problem, and makes it a cinch to measure how far actual performance is from targeted performance.7) "Performance management" requires the leadership team to learn from this data - use its analysis of its data to make adjustments (or drastic revisions) to their strategy.Blame, passing the buck, and treating symptoms are behaviours too commonly in practice in how people approach performance improvement. The best kind of performance improvement is when we use our measures to guide us to improve or redesign our business processes. We need to make fundamental performance improvements, and not spend resources on compensating for unacceptable performance.8) "Performance management" requires the leadership team - after it has achieved its target - to select another performance deficit and create another target plus another strategy for achieving this new target.This is the philosophy of continuous improvement, the belief that standing still and avoiding change will only guarantee that we'll go backwards. All evidence is in support of this philosophy being true for the way the world really works.What if the leadership team isn't ready?Unless the leadership team is actively ensuring all these eight behaviours are being practiced and mastered, your organisation is not managing performance. But does it really have to start with the people in those leadership roles?Do you have to wait for the leadership team to step up to the task?I don't think so. Leaders are people too, and when people work in the same system, they can't help but influence and learn from each other. What can you do, that can show your leaders and colleagues that measuring what matters is the most powerful path to making what matters happen?DISCUSSION:How have you influenced your leadership team to embrace the behaviours required of performance management?
Thursday, October 23, 2014
Ten Questions Owner/Managers Need to Ask About Their Business Regularly!
If you want to avoid the most damaging mental state afflicting business owners and managers and its consequent effect of poor to mediocre performance... then read on.That mental state to which I refer is complacency and laziness and it creeps up ever so slowly that most don't know they are afflicted. They just know that every day they get up and go to work in a sour and soulless business!As leaders, to stay sharp, enthusiastic and energetic you have to constantly think above the hum-drum daily grind and challenge your beliefs. Here are ten pertinent questions you should ask of yourself regularly.1. Customer Base: If I just bought this company, how would I sell more to this customer base?2. Cash: If I could invest extra cash in any one part of this business for the biggest cumulative return or profit over the next 5 years, where would I invest it?3. Market Leadership: To remain or become a market leader in this industry where should I invest my time and the businesses resources right now?4. Reputation & Perception: What can I do to significantly improve our current reputation, and have the marketplace recognize these improvements, within the next twelve months?5. Momentum: What's working well right now and how can I keep it working well?6. Key Staff: Who are the key people in my business and what game/plan can I create with them so they'll stick around for a long, long time?
7. Systems: Are all of our systems still appropriate for today's way of doing business?8. Responsiveness: How quickly and completely do we respond to changes in our customers, market, technology, staff needs or economic conditions?9. Resources: Do we have or can we easily access all of the resources needed to give us a big edge over our competitors?10. The X Factor: What do we have that's very, very special and are we maximizing our X Factor advantage in the marketplace? Suggestion: Why not create a template for yourself, whereby you and your key staff, consider these ten issues at the commencement of every month?There is a bonus eleventh question and it should be asked of all staff at the commencement of each month and it's this:Last month,what did we do right;what did we do wrong;what could we have done better;what could we have done faster with more planning;what shouldn't we have done at all andwho did we let down or disappoint?When staff members are required to submit written responses to these questions and they know their answers are welcomed and acted upon, you will be staggered at what tumbles out.
7. Systems: Are all of our systems still appropriate for today's way of doing business?8. Responsiveness: How quickly and completely do we respond to changes in our customers, market, technology, staff needs or economic conditions?9. Resources: Do we have or can we easily access all of the resources needed to give us a big edge over our competitors?10. The X Factor: What do we have that's very, very special and are we maximizing our X Factor advantage in the marketplace? Suggestion: Why not create a template for yourself, whereby you and your key staff, consider these ten issues at the commencement of every month?There is a bonus eleventh question and it should be asked of all staff at the commencement of each month and it's this:Last month,what did we do right;what did we do wrong;what could we have done better;what could we have done faster with more planning;what shouldn't we have done at all andwho did we let down or disappoint?When staff members are required to submit written responses to these questions and they know their answers are welcomed and acted upon, you will be staggered at what tumbles out.
Tuesday, October 21, 2014
How CIOs Can Get Travel Expenses Under Control
As the person with the CIO job one of your greatest challenges is to find ways to keep your department's spending under control on top of the everyday challenge of letting the rest of the company know about the importance of information technology. One of the biggest drains on your budget can be travel expenses. What you need to do is to find a way to keep your travel expenses under control without appearing to come across as an overbearing boss.The Problems With MicromanagementLet's face it, expense reports are just one of those annoying things that are a part of everyday life in business. I think that everyone knows this. However, expense reports are also a gateway to misbehavior.All too often your employees will think that nobody is looking when they fill out their travel reports. What this means is that the story that their travel report tells may stray from what really happened on their business trip. The reasons for this can be varied.Sure, there is the employee who is just looking to scam some extra cash from the company. However, there is also the employee who feels that they've been slighted by the company because it wouldn't pay for a meal that was too expensive or a hotel that was not on the approved list. You can see that your employees can probably justify almost any expense to themselves.Right now your only line of defense against improper expenses on an employee's travel report is your finance department. Or should I say your overworked finance department. They don't know what kind of trip your employee went on or why they went. They'll be able to catch any glaring errors, but it's really the little stuff that will kill your IT budget in the end.How To Keep Travel Expenses Under ControlAs person in the CIO position you have the double challenge of trying to find ways to keep your IT budget under control while not coming across to your employees as being an overbearing boss. What this means is that you need to find a way to ensure that only accurate travel reports get turned in while keeping yourself out of the process.
A great way to go about making this happen is to make all expense reports public knowledge. Every time an employee turns in an expense report, convert it into HTML and publish it as a web page on your company's Intranet.What this is going to do, very quickly, is to make everyone realize that there may be a lot of eyeballs looking at their every expense report. People who went with the employee on the trip will be the first ones to be able to identify when there is something out of whack with an expense report. Your employees will quickly learn that if they try to pull any quick ones, they will be found out by their peers.What All Of This Means For YouIn addition to staying on top of trends in technology and what they mean for the company, as CIO you are also responsible for managing the IT department's budget. A key part of this budget can be travel expenses and finding a way to keep them under control is an important part of your job as CIO.The one thing that you don't want to do is to come across to your department staff as being a micromanager. If you devote a significant part of your time to reviewing people's expense reports and then asking them questions about the travel decisions that they've made, then this is how you'll be seen. A much better way is to make all expense reports public. By making it easy for other employees to view someone's expense report, you'll enlist more eyeballs to keep everyone under control and expenses in line.The trick to being a successful CIO is manage your IT department in a way that doesn't make your department feel like they are being managed. Making expense reports public is a great way to make this happening. Let the power of public inspection do your management work for you!
A great way to go about making this happen is to make all expense reports public knowledge. Every time an employee turns in an expense report, convert it into HTML and publish it as a web page on your company's Intranet.What this is going to do, very quickly, is to make everyone realize that there may be a lot of eyeballs looking at their every expense report. People who went with the employee on the trip will be the first ones to be able to identify when there is something out of whack with an expense report. Your employees will quickly learn that if they try to pull any quick ones, they will be found out by their peers.What All Of This Means For YouIn addition to staying on top of trends in technology and what they mean for the company, as CIO you are also responsible for managing the IT department's budget. A key part of this budget can be travel expenses and finding a way to keep them under control is an important part of your job as CIO.The one thing that you don't want to do is to come across to your department staff as being a micromanager. If you devote a significant part of your time to reviewing people's expense reports and then asking them questions about the travel decisions that they've made, then this is how you'll be seen. A much better way is to make all expense reports public. By making it easy for other employees to view someone's expense report, you'll enlist more eyeballs to keep everyone under control and expenses in line.The trick to being a successful CIO is manage your IT department in a way that doesn't make your department feel like they are being managed. Making expense reports public is a great way to make this happening. Let the power of public inspection do your management work for you!
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